Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

My husband and I decided to give Hyla a try.WORST decision ever.

These people will rip you off. DO NOT BUY ANYTHING FROM THEM. This piece of *** machine is inconvenient to use as a vacuum and is mediocre at best at cleaning the air. We were promised no interest, which was great seeing as how we were both going to school full time and didn't have $2500 to drop on a freaking vacuum.

After the first payment, a total of $80 in interest had been added. They claimed that there was nothing they could do, which is ***. Bottom line is, this machine is NOT worth the money, and their customer service was abysmal. When I told them that I had no interest in paying for the machine if they were not willing to honor their promise of no interest, I was told that they would garnish our wages if we decided not to pay.

Their entire argument was that THEY hadn't written no interest down anywhere.

How the world is that the customer's fault?I'll be letting the Better Business Bureau know about this.

Review about: Hyla Vacuum Cleaner.

Reason of review: Pricing issue.

Preferred solution: Let the company propose a solution.

I didn't like: Dishonest sales rep, Ease of cleaning.

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