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1.3

I had a Hyla demostration done at My home back in June 2015. I was told during the demo that the Hyla if ran 20-35 minutes a day would remove ALL the dust and mildew smells (from the basement) I was sold.

I did NOT have a trial period. I was approved by the finance department and another Hyla (NOT THE DEMO ONE) was delivered about 2 weeks later. The Hyla has still yet to remove any dust particles from My home and the vacuum does NOT pick up it just pushes the dirt and dust around. I am sooooooooooo disappointed in this vacuum.

I have reached out to Hyla no response.

The finance company says not their problem. What am I left to do???

Reason of review: Not as described/ advertised.

Location: Cleveland, Ohio

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Guest

This is bogus. My wife has the worst asthma ever!

The hyla was the best purchase we have ever made for her health. Sounds like your just mad at the Finance Company.

Guest
reply icon Replying to comment of Guest-1145955

No one cares about your wife! And, the OP did not complain about the finance company. But because you said that, I have to ask: are there issue with the finance company that you are aware of?

Guest

The hyla isn't a vacuum, it's purpose is to sanitize the air in your home. If you want a vacuum cleaner go buy one. Even hylas website states " air filtration system"

Guest

Get a Miele vacuum they're made in Germany they are awesome allergy doctors recommend them highly for your dust problem I recommend iq air it's made in Switzerland he runs 24/7 you get filters every four years the filters cost 4 to $500 it's worth it

Guest

Well I live in Lyndhurst & my son in Avon. We have no issues contacting customer service & in all honestly have referred everyone to hyla now.

Maybe you are calling your rep who since selling it may have quit & not the local offices. There is 7 or 8 offices in northern ohio with hyla that i know of.

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