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One of the salesmen came out with the hyla machine and was at my house for 2 hrs. He was very pushy. Told him i couldn't afford a machine. Asked me how much i could afford, told him $50. He said how about 70, i said ok. Next day i realized i mad a mistake so i called...
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Anonymous
Anonymous

How did you go from paying $70 for a machine to owing 3k? What did you sign?

#1115311
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These people came into my housr sold me a Hyla and then promised the missing peices the next day. I waited two days and contacted them and then i got nothing but lies. I asked them to return my vaccum and my carpet cleaner and what i paid for it and i would return...
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2.8
#1114701
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Presenter came to our house and gave an outstanding presentation which convinced my Wife that she had to have this Hyla. They promised a weekend stay at a Hotel or $1000.00 in food coupons of whatever food that we used as a bonus if we bought one. They stated that the...
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Anonymous
Anonymous

Too bad you didn't read all the reviews here and at other consumer review sites, before making a purchase decision.

2.0
I liked
  • Presentation
  • Customer service
I didn't like
  • Promise of
#1101116
Reply to reviews

Hyla - Sammi & Family are horrible

Hyla
#1100287
1.0
Details
Sammi & her husband from the Joplin and Belton Missouri locations are scam artist. They trick people into buying the hyla and add more money to the order of the product. They also sold my family a carpet cleaner like 3 months ago and won't return the phone calls or text messages.
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Hyla - This thing is a piece of ***

Hyla
#1088184
1.0
Details
Nothing happened in picks up nothing it does not filter anything
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Syracuse- Love my new Hyla

Hyla
#1085358
5.0
Details
Amazing machine! I am so happy I invested in this product. Rep named Brandon came to my house explained everything great. Can't put a price on your family's health.
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Hyla sucks in Missouri

Hyla
#1081740
1.2
Details
I bought a HYLA in missouri (Springfield area) and the pushy salesman talked me in to it. Its been 18 months later and im still waiting on my *** shampoo piece and no one cares.
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My family has been selling water machines for approximately 10 years in the area we live. I hate to see the negative reviews and then people who claim they are salesman of the company being less than professional to our clientele. It is people that are rude and...
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Anonymous
Anonymous

Sure, every business marks up their product to make a profit. BUT, with the Hyla, as with Kirby, Rainbow, Filter Queen, etc, the markup rate is well over 2k because there are...

4.8
#1099318
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We purchased the Hyla for $2400 and to us it was a great buy. We just bought a home and have been deep cleaning the home for three weeks and Hyla has allowed us to clean under the baseboards, our upholstered items, our ceiling fans on our vaulted and non-vaulted...
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Anonymous
Anonymous

I hope you realize the majority of that $ you paid was commission for various Hyla people.

Anonymous
Morgan24

What version did you end up buying? NST? GST? Or EST

4.3
#1094516
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I used mine for about 2 years and then moved in with a friend who has dogs. I think he used it and didn't tell me about it because the hose was totally clogged with TONS of white lab hair. I had to get a hangar and get it out. I have an older NST and there is a bump...
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3.0
Filderstadt, Baden-Wurttemberg
#1088895
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A lady by the name of Debbie came by to to demonstrate the hyla machine, in exchange for me winning a family trip to missouri, long story short i was interested in tbe machine due to my son having breathing problems, after having the machine for a few days and it nit...
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Jana-K.A_1986
Jana-K.A_1986

18 Months later I'm still waiting on my shampooer, my free trip, and my free groceries. I guess I can kiss that goodbye. I'm in Missouri.

Anonymous
Diane gaziano-caraballo

I am a very dissatisfied customer also !!. I have always known that by keeping a clean house it helps with allergies. The Hyla sales rep. stopped at my home at 8:00 one night ...

1.0
#1072991
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My husband and I tried to cancel our contract after deciding it was an impulsive buy. The Hyla works fine but i wouldn't say it's worth $3000 to us. Anyway, we tried cancelling by the 3rd day and by the time our salesperson called us back to let us know we had to mail...
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Anonymous
Anonymous

The majority of the 3k you paid was not for the vacuum itself but was for commissions that multiple people made off the sale.

2.1
#1068164
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Ok. So we bought this unit and it's been 2 and 1/2 days and I want to cancel and the company won't answer nor will the salesman call me back to pickup this unit up and refund me! So it seems all the bad reviews are true. I am contacting a lawyer, the BBB and my credit...
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Anonymous
Robert

I'm a rep for the HYLA product so let me explain to you why your upset. You didn't listen to the sales rep when he/ she told you that you have to mail in your cancellation sli...

1.0
#1060863
Reply to reviews

It really gets me about all these complaints about the Hyla .. But if someone puts something good about it on here you accuse that person of being an employee of the company .. But for you people to just be a buyer that is not satisfied and all the awful problems with...
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Anonymous
Anonymous

Hyla doesn't have employees with exception of ofgice staff that spam phone calls that consist of them lying to people that they "won" something. As a former contractor I can v...

Anonymous
Melissa

Since you are a Hyla emlpoyee, can you help me troubleshoot mine? the Hyla Website is down and I need help

#1053302
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