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2.0 Based on 28 reviews
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  • Customers like
    • Quality 3
    • Customer service 1
  • Customers don't like
    • Customer service 4
    • Dishonest 2
    • Sales person 2
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  • From mobile
  • Sep 24
  • #924848

Piece of ***! Not worth the money, talking to lawyer to get money back

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This company and everyone associated is a complete scam. Was told product was made in Germany to find a Made in Slovenia sticker on my machine, the representatives are pushy and dealing with customer service has not been pleasent, would nor recommend this product to anyone, terrible company starting from the ownership working its way down, paid 3200 dollars later to discover HYLAs are imported to the U.S. for $250 a piece, these guys will be out... Read more

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  • From mobile
  • Sep 08
  • #914880

Do not purchase this over price piece of ***!! Save your money. These people ripped me off and I'm a single parent.

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I totally get your concern about where you have spent your money. It's expensive. But, before you make any judgement about what I'm about to say here, please, PLEASE be patient with me because, I know my Hyla, and apparently, the person who showed this machine to you, had absolutely no clue as to what they were doing. If they had showed you the real benefits of it, and how to use it, trust me, you wouldn't be writing this at all, because you... Read more

Was this review helpful? 2 3
  • From mobile
  • Aug 22
  • #905253

The vacuum is heavy, and the carpet allplicator shorts out, i.e. Stops and starts for no reason.

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I received a phone call from HYLA offering a survey. I did it. It was quick. They called several days later and told me that I won a prize.They offered me a choice between a hotel stay or $1000.00 in coupons after completing a survey and told me that I Won one of these things. A representative would deliver my coupons. I told the lady on the phone that I was not in the market to purchase ANYTHING but the rep would still drop by to deliver the... Read more

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I m sorry you feel this way about Hyla business opportunity . In my case is has been great money maker for my family but I understand is not for everybody The problem is that most people don't have what it takes to be a good direct sales representative and that is way the company programs don't work for them . I purchase the Hyla and started working for the company in the exact 10 week program you mentioned and I finished and got my FREE HYLA... Read more

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  • From mobile
  • Jul 17
  • #883791

I don't know why anyone would be surprised by anything they might see or hear concerning Hyla or any other sales company for that matter. Hello! It is SALES! All advertisement of any kind can be misconstrued a little bit. It's not Hylas fault if you as a customer didn't use your own better judgment.

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I am retired and on a fixed income. I was called and told I had "won" a free carpet cleaning. The salesperson came to my home and demonstrated the Hyla vacuum (did, not clean my carpet). I made an impulsive decision to purchase the machine. I was not told I had a three day window in which to return the machine. When I realized it was much too large for me to manage, I called (one week later) to arrange to return it. I was told no, "You... Read more

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Had mine for 20 plus years. Works great...use it twice a week and have 2 dogs and a cat. All of them shed like no tomorrow. Expensive but worth it in my opinion. I have had folks with other popular brands try to compare and they are crappy compared to my old Hyla. I bet I have spent less and gotten better results vrs replacing a Dyson every couple of years and smelling all the dust when using. My x didn't like the way the Hyla needed water and... Read more

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