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1.9 Based on 31 reviews
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  • Customers like
    • Quality 3
    • Customer service 1
    • Product 1
  • Customers don't like
    • Customer service 4
    • Dishonest 3
    • Sales person 2
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  • From mobile
  • Oct 18
  • #939126

I did not get the shampooer and am still being charged for it. I call that stealing.

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My complaint is simple. Sales rep said the interest rate was 2% interest and came with a vacation package. (shame on me, too good to be true.) Got my statement....20% interest rate, no vacation package..more like 10% off an already overpriced vacay package. Plus the unit is WAY over priced. Got online and read reviews of people saying you can haggle with the salespeople to reduce the price because they have so much profit built in. Why the... Read more

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I attended a festival in GA. where I registered for a Hyla air purifier, and won. The rep had to reschedule appointment couple of times, but I was very impressed with product. Was told I should receive it in a couple of weeks. I waited a month before contacting rep by text message. No response. 2 wks later no product. He does not answer phone. Don't understand except to say I don't think I measured up to his potential of one who might... Read more

Was this review helpful? 3 0
  • From mobile
  • Sep 24
  • #924848

Piece of ***! Not worth the money, talking to lawyer to get money back

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This company and everyone associated is a complete scam. Was told product was made in Germany to find a Made in Slovenia sticker on my machine, the representatives are pushy and dealing with customer service has not been pleasent, would nor recommend this product to anyone, terrible company starting from the ownership working its way down, paid 3200 dollars later to discover HYLAs are imported to the U.S. for $250 a piece, these guys will be out... Read more

Was this review helpful? 5 0
  • From mobile
  • Sep 08
  • #914880

Do not purchase this over price piece of ***!! Save your money. These people ripped me off and I'm a single parent.

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I totally get your concern about where you have spent your money. It's expensive. But, before you make any judgement about what I'm about to say here, please, PLEASE be patient with me because, I know my Hyla, and apparently, the person who showed this machine to you, had absolutely no clue as to what they were doing. If they had showed you the real benefits of it, and how to use it, trust me, you wouldn't be writing this at all, because you... Read more

Was this review helpful? 3 5
  • From mobile
  • Aug 22
  • #905253

The vacuum is heavy, and the carpet allplicator shorts out, i.e. Stops and starts for no reason.

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I received a phone call from HYLA offering a survey. I did it. It was quick. They called several days later and told me that I won a prize.They offered me a choice between a hotel stay or $1000.00 in coupons after completing a survey and told me that I Won one of these things. A representative would deliver my coupons. I told the lady on the phone that I was not in the market to purchase ANYTHING but the rep would still drop by to deliver the... Read more

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I m sorry you feel this way about Hyla business opportunity . In my case is has been great money maker for my family but I understand is not for everybody The problem is that most people don't have what it takes to be a good direct sales representative and that is way the company programs don't work for them . I purchase the Hyla and started working for the company in the exact 10 week program you mentioned and I finished and got my FREE HYLA... Read more

Was this review helpful? 0 2
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