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I used mine for about 2 years and then moved in with a friend who has dogs. I think he used it and didn't tell me about it because the hose was totally clogged with TONS of white lab hair. I had to get a hangar and get it out. I have an older NST and there is a bump...
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3.0
Filderstadt, Baden-Wurttemberg
#1088895
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A lady by the name of Debbie came by to to demonstrate the hyla machine, in exchange for me winning a family trip to missouri, long story short i was interested in tbe machine due to my son having breathing problems, after having the machine for a few days and it nit...
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Jana-K.A_1986
Jana-K.A_1986

18 Months later I'm still waiting on my shampooer, my free trip, and my free groceries. I guess I can kiss that goodbye. I'm in Missouri.

Anonymous
Diane gaziano-caraballo

I am a very dissatisfied customer also !!. I have always known that by keeping a clean house it helps with allergies. The Hyla sales rep. stopped at my home at 8:00 one night ...

1.0
#1072991
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My husband and I tried to cancel our contract after deciding it was an impulsive buy. The Hyla works fine but i wouldn't say it's worth $3000 to us. Anyway, we tried cancelling by the 3rd day and by the time our salesperson called us back to let us know we had to mail...
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Anonymous
Anonymous

The majority of the 3k you paid was not for the vacuum itself but was for commissions that multiple people made off the sale.

2.1
#1068164
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Hyla - This thing is a piece of ***

Hyla
#1088184
1.0
Nothing happened in picks up nothing it does not filter anything
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Syracuse- Love my new Hyla

Hyla
#1085358
5.0
Amazing machine! I am so happy I invested in this product. Rep named Brandon came to my house explained everything great. Can't put a price on your family's health.
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Hyla sucks in Missouri

Hyla
#1081740
1.2
I bought a HYLA in missouri (Springfield area) and the pushy salesman talked me in to it. Its been 18 months later and im still waiting on my *** shampoo piece and no one cares.
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Hyla - Upgraded

Hyla
#1080195
3.3
I've owned a hyla for 11 yrs and it does the job , parts can be expensive so i upgraded and the new model does amazing
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Ok. So we bought this unit and it's been 2 and 1/2 days and I want to cancel and the company won't answer nor will the salesman call me back to pickup this unit up and refund me! So it seems all the bad reviews are true. I am contacting a lawyer, the BBB and my credit...
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Anonymous
Robert

I'm a rep for the HYLA product so let me explain to you why your upset. You didn't listen to the sales rep when he/ she told you that you have to mail in your cancellation sli...

1.0
#1060863
Reply to reviews

It really gets me about all these complaints about the Hyla .. But if someone puts something good about it on here you accuse that person of being an employee of the company .. But for you people to just be a buyer that is not satisfied and all the awful problems with...
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Anonymous
Anonymous

Hyla doesn't have employees with exception of ofgice staff that spam phone calls that consist of them lying to people that they "won" something. As a former contractor I can v...

Anonymous
Melissa

Since you are a Hyla emlpoyee, can you help me troubleshoot mine? the Hyla Website is down and I need help

#1053302
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The salesman promised things that were not true or never fulfilled. 1)Medicare would help pay for it - not true 2) he would get us document for doctor and Medicare right away.......1 month and 3 phone calls later 3)would come by drop off a number of sample scent...
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1.5
#1049754
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My husband and I decided to give Hyla a try. WORST decision ever. These people will rip you off. DO NOT BUY ANYTHING FROM THEM. This piece of *** machine is inconvenient to use as a vacuum and is mediocre at best at cleaning the air. We were promised no interest, which...
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1.1
I didn't like
  • Dishonest sales rep
  • Ease of cleaning
#1033919
Reply to reviews
My husband and I desided we sould buy a hyla for the health benefits. I have asthma and also our two kids and I have allergies. After using the vacuum and air cleaner on a regular basis we called the company to compain that we were NOT satisfied. We were told we had to...
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1.0
#1022923
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I just love my Hyla its affordable and i have a 5yr warranty on it &If i have any problems i can call the company back and get help unlike buying it from amazon or ebay and only get 1yr warranty
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Anonymous
Hyla User

My Hyla water basin just broke and I can't find anyone to contact. Google searches run me down the road of people making comments. Where is a Hyla parts provider?

Anonymous
Anonymous

I think maybe you have not got a complete explanation from the seller. Hyla is very useful because it has 5 function ...Hyla ukan out of vacuum cleaner but air and room cleani...

4.7
#1021874
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A women came to the door asking if I was the homeowner. I said yes and she asked if I'd like a free gift. Of course I said yes, who doesn't. She played the switcher on me and brought a man to try to sell me an overpriced water vacuum. When I declined he got rude, and I...
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Anonymous
dave

My hyla vacume was terrible, always broken, I paid $1000 for the junker, had to go to target and by a bissel to replace it !

Anonymous
Anonymous

hyla vacumes are horrible ! go to Walmart and get a regular one !

1.0
#1016844
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